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Privacy Statement

Last updated: Jul 31, 2026

BSES (Business Systems E-Support) is a trading name of TRADEFAST LIMITED (NZBN 9429053245830). We are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

We may collect personal information that you provide when you:

 

  • submit an enquiry or request a free IT and cybersecurity audit;

  • contact us by email, phone or through our website;

  • engage us to provide IT support, cybersecurity or related services.

 

This information may include your name, business name, email address, phone number, message, service requirements and any other information you choose to provide.

 

Our website may also automatically collect technical information such as your device and browser type, approximate location, pages visited, referring source and interactions with the website through cookies and analytics tools.

Why we collect your information

We collect and use personal information to:

 

  • respond to enquiries and contact you about your request;

  • arrange and provide an IT and cybersecurity audit;

  • assess your business requirements;

  • prepare recommendations, proposals or service quotations;

  • provide and improve our services;

  • monitor and improve the performance of our website;

  • maintain business and security records;

  • comply with applicable legal requirements.

 

Providing personal information is voluntary. However, if you do not provide the information requested in a form, we may be unable to respond to your enquiry or provide the requested audit or service.

How your information is stored

Information submitted through our website is processed and stored using Wix and may also be delivered to our business email systems.

 

We use third-party service providers, including Wix and Google Analytics, to operate and analyse our website. These providers may process or store information on servers located outside New Zealand.

 

TRADEFAST LIMITED remains responsible for personal information handled on its behalf and takes reasonable steps to protect it from loss, unauthorised access, misuse, disclosure or modification.

Sharing your information

We do not sell your personal information.

 

We may share it with:

 

  • employees, contractors or authorised representatives who need it to respond to your request or provide services;

  • technology providers that host, maintain, secure or analyse our website and business systems;

  • professional advisers or authorities where disclosure is required or permitted by law.

 

We will only use or disclose personal information for the purpose for which it was collected, a directly related purpose, or where otherwise authorised or required by law.

Cookies and analytics

Our website uses cookies and similar technologies to operate correctly and understand how visitors use the website.

 

We use Google Analytics to collect aggregated information about website traffic and user interactions. You can restrict or disable cookies through your browser settings, although some website functionality may be affected.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this statement or to meet our legal and business obligations. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

Access and correction

You have the right to request access to the personal information we hold about you and ask us to correct it if it is inaccurate.

 

To make a request or raise a privacy concern, contact:

 

TRADEFAST LIMITED trading as BSES

Email: info@bses.nz

Website: www.bses.co.nz

 

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Changes to this statement

We may update this Privacy Statement when our services, systems or legal obligations change. The current version will be published on this website with the date of the latest update.

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